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Track Outgoing Emails from Outlook using Server-Side Sync

When using server-side sync, outgoing emails must be sent from within CRM itself in order to be automatically tracked? There is no way have emails sent from Outlook automatically tracked the way...

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Quick Create form sometimes wont load

We're running CRM 2015 on-premise and some of our users are having trouble loading quick create forms, when they click on the record type they want to create it appears to start opening the quick...

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Trigger plugin on Associate Event

I am trying to trigger a plugin on association when a salesorderdetail is added to salesorder. I have registered the plugin using the plugin registration tool. However a salesorderdetail is added to a...

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Centering Columns Within a View

Is there a way to center the columns in the views in CRM 2013?  Is seems as though the numeric fields are right-aligned, and the text fields are left-aligned.  I'd like most (not all) of the columns to...

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Activities Checkbox greyed on a custom entity

Hi allI've noticed that a existing custom entity has the activities checkbox unchecked in Communication & Collaboration section of the entity. Could I check why it's greyed out and why I can't...

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Display certain fields depending on current user matching another field

What is the best way (if any) to do this without coding -On the contact form, we want to hide a confidential email and phone number from all users except the one specified as the Account Manager for...

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Integrate CTI into Dynamic Webpage

Hi,I am going to integrate a CTI call center into Dynamic CRM webpage. I looked at some posts that ask to integrate this but I got almost information about 3rd party applications or integrating with...

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Selected Stage issue in Business Process Flow

Hi Experts,We have a plugin that changes the Active Stage of Business Process Flow on the Opportunity entity based from the value of an OptionSet field. While we were developing and testing this plugin...

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Approach for integrating external data services with CRM forms

Hi, can someone please describe the best, or intended, approach to integrate external data services with with CRM forms. So for example when using the account form, I want to  - show a pop-up that...

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create an activity for an inactive record in MS CRM 2016

You can create an activity for an inactive record. It has been introduced in CRM 2016 release. Is this statement correct?

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CRM Workflow Assembly code failed to create record: returns "This object type...

Hi,Recently we have a client just upgraded their CRM from CRM2015 Online to CRM2016 Online.And one of the previous workflow now stops working:The workflow triggers when CRM receiving certain types of...

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Creating two Identify Stages in the one Business Process Flow

Hi allMy question is regarding the business process flow. I understand that you can split subsequent stages from Identify (all branching stages share the same start point) into various branching stages...

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Receiving error when trying to send email message through the CRM 2015 Email...

Receiving error when trying to send email message through the CRM 2015 Email RouterERROR:  #61042 - An error occurred while processing the outgoing email message with subject "TEST CRM:0001001" for...

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MS CRM 2011 Reporting error

Hi all,Getting the below reporting error when i run a report or schedule a report from the web client.           "Reports cannot be run because the Connector for Microsoft SQL Server Reporting...

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CAPTCHA in CRM 2016

Hi Everybody,Is it possible to implement CAPTCHA in Dynamic CRM 2016 and how it can be implemented?Regards,Vivek

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CRM 2016 compatibility with SQL Server 2012 SP2

Hi together,is CRM 2016 compatibility for with SQL Server 2012 SP2? What I'm trying to do is a new installation of CRM 2016.I know the official requirement list of Microsoft (here) but SP2 it is not...

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Request not supported: RemoveMember/AddMember/SetStateDynamicEntity

I was analyzing the trace logs from production server for my MS CRM 2011 deployment with UR18 and observed that there are multiple entries for the below exceptions -Message: Request not supported:...

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The account specified to run the Microsoft Dynamics CRM application does not...

Hi Guys,When I installed CRM 2013 I got below error message. now I got solved this issue.But I want to know why this error occurred. because same set up I run another server I didn't get this...

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sum of duration field in a report is in minutes . i need in hours.

HiI made a report where one filed is a duration type field . Trying to sum it in the report gives me a total in minutes and we need it in hours (divided by 60 ..) How can we do so ?tried also to  make...

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Security Roles Assigned to Forms - not working as expected

Hi,I have 3 groups of users who can currently access 3 different versions of account forms. I want to lock it down so each group of users can only access 1 form that is relevant to them. I have created...

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