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Guidance for a non-Techi

- From an existing customer base? What is best approach to identify potential customers for a new product? What could be the approach/mechanism for data collection?- From existing customers in CRM,...

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Advantages of SSIS over Windows Services in CRM

We have Windows services in production which is importing data into CRM using threads build in .NET.We are planning to move windows services to SSIS packages. What are all the benefits of having SSIS...

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Update multiple records by import and Export to Excel

Hi,I have around 5000 contacts uploaded in Dynamics CRM for our company. Now I need to update around 500 of them and change their owners.For 4000 of contacts, I need to update a value in a field.If I...

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Entities in Dynamics CRM

Hi,does anyone please have backup solution containing appointment entity because my appointment entity doesn't work again and my CRM display this error"ErrorAn error has occurred.Try this action. If...

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When ever order is created I want to retrieve Potential customer field of...

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Post operation Asynchroun plugin. Unable to get lookup value.

if (contactEntity.Attributes.Contains("abs")) { contactEntity["xyz"] = (contactEntity["abc"] as EntityReference).Name; } (contactEntity["abc"] as EntityReference).Name;  --- valus is null,but Id is...

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Error in Quote Screen.: Urgent help required

Dear Team,I have facing error whenever I trying to create/ open a quote in below demo org. Need your help to fix on very urgent basis.Office 365: https://portal.office.comURL:...

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Dynamic worksheets not working after upgrade to 2011 to 2013

I have a client who we have just upgraded to 2013 from 2011. They have dynamic worksheets which worked fine before but now when they try and refresh the dynamic worksheet, nothing happens, no error...

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Is it possible to add users to Access Teams on tablet (mobile) mode

Is it possible to add users to an access team list on a form used on a mobile device (tablet or mobile mode)?In a web browser I can add users to the access team list, but on the mobile app I can see...

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Yammer Networks

We have 6 domains/emails, which all set up separate Yammer networks and they need merging into one. Is there a simple way of doing this? I found the below article online but I am unsure on what will...

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Auditing feature to user for case and account entity

Hi All,One of our Project BA team member want auditing feature to be enabled for her in CRM 2013 .I have enable auditing from setting and entity level not sure how to enable auditing on case entity for...

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Manual in the main page

Hi,We use CRM 2011 and we have created a small manual about the sales process followed in our company. We have broadcasted the file to the user base but we have got a requirement to have the Document...

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Phone Call Activity field setup configuration.

I'm in process of setting up the Dynamics CRM to be used for IT Help Desk service ticket management. I'm hitting another road block and seeking help for it.1. When I add a new Phone call record to any...

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Question about word document creation and XML mapping

We have a template that adds a lot of CRM entity data in to the word document by using the XML pane.The problem is that since we created this template, another field was added to CRM and now we want to...

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Getting an error when save my order form

When I add JavaScript on OnSave() event. the code is thatfunction customerid(){ var freeze =...

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Execute Web API request using $Http Angular2 in Dynamics CRM

Help me,How to use $Http request- angular2 in dynamic CRM ?I have done simple data binding in HTML(as webresource in CRM) using angular2but now i want to use $http request to retrieve CRM data instead...

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Change the existing contact record to read only

Hi,I have a requirement where I have to make the Contact as read only when an option set contains one particular value.Foe ex I have Option A and B in the option set, Then if the existing record...

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Quote close without creating the order

Hello All,How to achieve functionality.1. closing the opportunity without creating order from the quote.as if quote is active or draft the opportunity can not be closed as WON.give me some pros and...

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Problem to go Offline mode in Outlook

Hello,I have a problem with the CRM Outlook plugin. When I tried to go in Offline mode, I get an message error at the last task "Propagating Customisation"...The details said "Violation of PRIMARY KEY...

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Project Quote - Project Quote Line - Quote Line Details. Can these be...

Hi guysI am slowly getting my head around this, my question I hope is pretty straight forwards, as above, if I create a number of Quote Line Details under a Project quote line can these be converted to...

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