no entity map defined for the given entities
Upgraded from 2011 to 2016 (while going through the lovely >2013 >2015 > 2016 hop), after upgrade when going to an account > cases from the drop down ribbon menu, under the case associated...
View ArticleConfigure CRM OnPrem with Sharepoint Online Certificate Error
Hello all,I'm attempting to configure our On-Premise CRM 2016 to work with Sharepoint Online via server-based authentication. I'm following the steps in...
View ArticleCant Mail Merge when CRM Opportunity is "Closed"
We have CRM 2016, mail merge works great when an "opportunity" is open. But once we closed the opportunity we cannot "Mail Merge" anymore. The "Mail Merge" button goes away on the top bar. Is there a...
View Articlecalculated field to generate user initials
When we create orders in CRM, they are sent over to GP. When they go over to GP they are printed as invoices and we need to know who to hand them to. I would like the initials of the user who created...
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Multiple problems with Dynamics CRM access to org and settings
When clicking to access your org via https://portal.office.com the link directs you to https://home.dynamics.com/ instead of to your CRM instance.Intermittently https://home.dynamics.com/ will not...
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Not able to Import solution in dynamic crm 2016
Hi All,I have a solution where I have added all the component to it ,while Export I didn't got any error regarding dependencies but when I m trying to Import it in CRM 2016 I got the Error related to...
View ArticleSolution for picking a case within the case window
We have agents within our call center handling cases. The process would be to add a new case on the account and immediately move to in progress and start to work on the case. It is a requirement to add...
View ArticleTrying to load CRM report using reportexecution2005 web service fails
HiI followed the sample in this link to generate pdf report using the reportexecution2005 web service, in dynamics crm 2015, but I get the following error:An unhandled exception of type...
View ArticleWeb Links in Footer not working
I am implementing a portal for my department and have most of it working however it seems that the Web Links in my Footer are not clickable as links. They are External URLs but I tested with making a...
View ArticleUpdate multiple records with user input
I'm looking to find a way to update multiple selected items with a lookup value that would be selected by the user. I first looked into the user input functions in the dialog function, but it seems...
View ArticleRefresh sandbox instance of 2016 CRM Online
Our production and sandbox instances are significantly out of date. I am a toddler in the CRM world - can you help me understand my options for refreshing the Production instance down to my...
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Show a Line at Top of Section does NOT show any line in CRM 2016 / Dynamics 365
This problem just began in 2016. Was wondering if anyone else has seen it or has a solution yet.Have always used these lines at top of form sections to delineate content. Forms get quite busy without...
View Articleacessing CRM API through https
hey guys.i have a javascript that gets data from the CRM API, and everything goes fine when i use CRM on http.when i access CRM through https jQuery returns error, the XMLHttpRequest Object with...
View ArticleCampaign Activity not working "System Aborted"
Hi,We recently Migrated our CRM to a New machine and there after we started getting this Problem, any Campaign Activity we are scheduling is failing with a Status "System Aborted" No clue why this is...
View ArticleData Export Auditing &/or further exploration of the audit summary view
Hi all,I've noticed some strange 'access' activity from some of our remote working CRM users outside of working hours and have been asked to investigate.The audit summary view tells me that these users...
View Articlesalesstage error with CRM PSA opportunity
I am currently using CRM online with the Project Service solution installed. I get an error when trying to save an Opportunity that has been created by the Opportunity: Project Information form - the...
View ArticleFailed to Import Solution from CRM on-premise 2016 to Microsoft Dynamics 365
I export customization in crm 2016 on-premis as a solution. This solution have reports in it. When i tried to import this solutionto Dynamics 365. One of the report cause an error that makes me unable...
View Articlestatecode vs status
I encountered an issue in CRM online:A workflow (meet certain defined conditions) changed the status of an incident to "Closed", CRM system will change the statecode to Inactive ("Closed") as well,...
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Content Disappearing
Hi,Whenever i add any content in email editor and click save and close,Again if im open the set properties and look into email editor that go disappeared.Im not getting why it is happening.can anyone...
View ArticleAccessing Web resource from Plugin code
Hello all,I have a JavaScript web resource added to Dynamics CRM 2016 on-premises, which refers to another XML web resource. Now I want to refer the JavaScript Web resource from my Plugin code or from...
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