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CRM2016 Cannot access CRM..... Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community .......

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When trying to login to CRM I get an error page. Error an error has occurred.

When I access the URL I get the IFD logon page enter my user and password and then get forwarded to CRM which displays the error. I checked the Claims and relay rules on IFD and the are working properly.

Looking at the CRM server windows error logs I have

Monitoring test failed: Test Title: Help Content Server Tests.: Machine: CRMX2: ServerRole: HelpServer

Test Log:

Unable to connect to the remote server

at System.Net.HttpWebRequest.GetResponse()

at Microsoft.Crm.Monitoring.WebHelpers.GetWebResponse(String webpage, Boolean setCrmAuth, Boolean useProxy, Byte[] postData, Boolean setUserAgent, Int64 dmzPort)

at Microsoft.Crm.Monitoring.Tests.HelpContent.VerifyHelpContent.TestDefaultHelp(TestResult result)

at Microsoft.Crm.Monitoring.Tests.HelpContent.VerifyHelpContent.Execute()

at Microsoft.Crm.Monitoring.Engine.MonitoringRuntime.ExecuteMonitoringTest(MonitoringTestBase test, Int32 attempts)

 

InnerException Type:System.Net.WebException

No connection could be made because the target machine actively refused it 127.0.0.1:80

at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)

 

InnerException Type:System.Net.Sockets.SocketException

and 2 Warnings

A certificate registered for use by Microsoft Dynamics CRM is nearing its expiration date. Certificate type: TrustedIssuer Certificate Name: http://xxx.xxxx.com/adfs/services/trust Expiration Date: 1/12/2017 5:30:48 PM Store Location: Store Name:

Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 1/4/2017 10:10:32 AM

Event time (UTC): 1/4/2017 6:10:32 PM

Event ID: e277976791524ce89232f4ab64cae0dd

Event sequence: 62177

Event occurrence: 9

Event detail code: 0

Application information:

Application domain: /LM/W3SVC/1/ROOT-1-131279542668222484

Trust level: Full

Application Virtual Path: /

Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\

Machine name: CRMX2

Process information:

Process ID: 2348

Process name: w3wp.exe

Account name: CRM\APPSERVICE

Exception information:

Exception type: SecurityTokenException

Exception message: ID4175: The issuer of the security token was not recognized by the IssuerNameRegistry. To accept security tokens from this issuer, configure the IssuerNameRegistry to return a valid name for this issuer.

at System.IdentityModel.Tokens.SamlSecurityTokenHandler.ValidateToken(SecurityToken token)

at System.IdentityModel.Services.TokenReceiver.AuthenticateToken(SecurityToken token, Boolean ensureBearerToken, String endpointUri)

at System.IdentityModel.Services.WSFederationAuthenticationModule.SignInWithResponseMessage(HttpRequestBase request)

at System.IdentityModel.Services.WSFederationAuthenticationModule.OnAuthenticateRequest(Object sender, EventArgs args)

at Microsoft.Crm.Authentication.Claims.CrmFederatedAuthenticationModule.OnAuthenticateRequest(Object sender, EventArgs args)

at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

 

Request information:

Request URL: https://xxx.xxx.com:443/default.aspx

Request path: /default.aspx

User host address: 104.35.xxx.xxx

User:

Is authenticated: False

Authentication Type:

Thread account name: CRM\APPSERVICE

Thread information:

Thread ID: 43

Thread account name: CRM\APPSERVICE

Is impersonating: False

Stack trace: at System.IdentityModel.Tokens.SamlSecurityTokenHandler.ValidateToken(SecurityToken token)

at System.IdentityModel.Services.TokenReceiver.AuthenticateToken(SecurityToken token, Boolean ensureBearerToken, String endpointUri)

at System.IdentityModel.Services.WSFederationAuthenticationModule.SignInWithResponseMessage(HttpRequestBase request)

at System.IdentityModel.Services.WSFederationAuthenticationModule.OnAuthenticateRequest(Object sender, EventArgs args)

at Microsoft.Crm.Authentication.Claims.CrmFederatedAuthenticationModule.OnAuthenticateRequest(Object sender, EventArgs args)

at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Custom event details:

Monitoring test failed: Test Title: Help Content Server Tests.: Machine: CRMX2: ServerRole: HelpServer

Test Log:

Unable to connect to the remote server

at System.Net.HttpWebRequest.GetResponse()

at Microsoft.Crm.Monitoring.WebHelpers.GetWebResponse(String webpage, Boolean setCrmAuth, Boolean useProxy, Byte[] postData, Boolean setUserAgent, Int64 dmzPort)

at Microsoft.Crm.Monitoring.Tests.HelpContent.VerifyHelpContent.TestDefaultHelp(TestResult result)

at Microsoft.Crm.Monitoring.Tests.HelpContent.VerifyHelpContent.Execute()

at Microsoft.Crm.Monitoring.Engine.MonitoringRuntime.ExecuteMonitoringTest(MonitoringTestBase test, Int32 attempts)

 

InnerException Type:System.Net.WebException

No connection could be made because the target machine actively refused it 127.0.0.1:80

at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)

 

InnerException Type:System.Net.Sockets.SocketException


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