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Record is Unavailable Error - Dynamic CRM 365

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Hi Expert,

I am facing this error Dynamics CRM on-prem version 9.0 when I update any Record I have to deactivate all workflows and business rules but still facing this error. 

Here is code Error Details log file:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0,

Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: workflow With Id = 2967cd76-c119-eb11-a83e-00155d014411 Does Not ExistDetail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ActivityId>e1c209d3-c996-4a4e-8d0f-0708fb1092c2</ActivityId>
<ErrorCode>-2147220969</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<Message>workflow With Id = 2967cd76-c119-eb11-a83e-00155d014411 Does Not Exist</Message>
<Timestamp>2020-12-17T16:44:11.6931446Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText>
[Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.SyncWorkflowExecutionPlugin]
[3067cd76-c119-eb11-a83e-00155d014411: ]

</TraceText>
</OrganizationServiceFault>

workflow With Id = 2967cd76-c119-eb11-a83e-00155d014411 Does Not Exist

Thanks.


CI/CD implementation for D365 with GitLab

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Hi Experts,

Any one tried implementing CI/CD process for D365 with GitLab ? One of our customer uses GitLab for version control and they don't support GitHub or Azure devops. 

we are exploring options to implement devops for D365 online using GitLab. 

Appreciate your help.

Look up field update

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Hey guys,

I'd like to know what's the best way to update data from a look up field.

Scenario: At the account level I have this field called Territory which is a lookup field referring to a Territory entity. I have some fields that are populated with Australia North and Australia South and need to replace them with Australia. What's the best way to do it so I do not loose the data. I haven't created Australia in the entity. Workflow, excel upload other suggestions.

Thank you

The easiest way to translate one standard field on all entities

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I want to update translation for only one field for additional language on all entities (both standard and custom).
The field for which I want to update display name is Status reason.

Is there some quick solution to perform this update or I would need to export translations for all fields for all the entities and after that import again file back to CRM?

 

Performance degradation and slow responsiveness for Australian users?

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Hello All,

Our cloud Dynamics 365 CE users are all based across metropolitan and regional areas of NSW, on the southeast coast of Australia. Since Tue 15/12/2020, a small number of home-based users have reported sporadic performance degradation and slow reponsiveness while navigating around and performing some data entry and invoicing tasks in CE.

As background information, the small number of home-based users all have access to 20-55Mbps speeds (download) and do not experience any performance\responsiveness issues accessing other public websites.

Although the health of Dynamics 365 is showing as "Healthy", I would like to know whether anyone also located anywhere in NSW, Australia has also been experiencing sporadic\consistent performance degradation and slow responsiveness while accessing various parts of CE. If you are also experiencing performance degradation and slow responsiveness, could you please let me know which part of NSW (or elsewhere in Australia for that matter) you are based at?

Thank you in advance.

Cheers,

Michael

CRM Online Unable to Generate Early Bound Class using CRMSvcUtil - NullReferenceException

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Hi All,

We are trying to generate early bound class with CRMSvc.util, but we are getting System.NullReferenceException.

This is happening for entities only. For optionset and functions there is no issue like this. 

CrmSvcUtil : CRM Service Utility [Version 9.1.0.25]
1> c 2019 Microsoft Corporation. All rights reserved
1>
1>
1> Exiting program with exception: Object reference not set to an instance of an object.
1>EXEC : CrmSvcUtil error : 2 : Exiting program with exit code 2 due to exception : System.NullReferenceException: Object reference not set to an instance of an object.
1> at Microsoft.Crm.Services.Utility.CodeGenerationService.UpdateAttributeMemberStatements(AttributeMetadata attribute, CodeTypeMember attributeMember)
1> at Microsoft.Crm.Services.Utility.CodeGenerationService.BuildAttributeOptionSet(EntityMetadata entity, AttributeMetadata attribute, CodeTypeMember attributeMember, ServiceProvider serviceProvider)
1> at Microsoft.Crm.Services.Utility.CodeGenerationService.BuildEntity(EntityMetadata entity, ServiceProvider serviceProvider)
1> at Microsoft.Crm.Services.Utility.CodeGenerationService.BuildEntities(EntityMetadata[] entityMetadata, ServiceProvider serviceProvider)
1> at Microsoft.Crm.Services.Utility.CodeGenerationService.BuildCodeDom(IOrganizationMetadata organizationMetadata, String outputNamespace, ServiceProvider serviceProvider)
1> at Microsoft.Crm.Services.Utility.CodeGenerationService.Microsoft.Crm.Services.Utility.ICodeGenerationService.Write(IOrganizationMetadata organizationMetadata, String language, String outputFile, String outputNamespace, IServiceProvider services)
1> at Microsoft.Crm.Services.Utility.CrmSvcUtil.WriteCode(IOrganizationMetadata organizationMetadata)
1> at Microsoft.Crm.Services.Utility.CrmSvcUtil.Run()
1> at Microsoft.Crm.Services.Utility.CrmSvcUtil.Main(String[] args)
1>EXEC : CrmSvcUtil error : 2 : ===== DETAIL ======
1>EXEC : CrmSvcUtil error : 2 : Source : CrmSvcUtil
1> Method : UpdateAttributeMemberStatements
1> Date : 2:48:13 PM
1> Time : 12/18/2020
1>EXEC : error : Object reference not set to an instance of an object.
1> Stack Trace : at Microsoft.Crm.Services.Utility.CodeGenerationService.UpdateAttributeMemberStatements(AttributeMetadata attribute, CodeTypeMember attributeMember)
1> at Microsoft.Crm.Services.Utility.CodeGenerationService.BuildAttributeOptionSet(EntityMetadata entity, AttributeMetadata attribute, CodeTypeMember attributeMember, ServiceProvider serviceProvider)
1> at Microsoft.Crm.Services.Utility.CodeGenerationService.BuildEntity(EntityMetadata entity, ServiceProvider serviceProvider)
1> at Microsoft.Crm.Services.Utility.CodeGenerationService.BuildEntities(EntityMetadata[] entityMetadata, ServiceProvider serviceProvider)
1> at Microsoft.Crm.Services.Utility.CodeGenerationService.BuildCodeDom(IOrganizationMetadata organizationMetadata, String outputNamespace, ServiceProvider serviceProvider)
1> at Microsoft.Crm.Services.Utility.CodeGenerationService.Microsoft.Crm.Services.Utility.ICodeGenerationService.Write(IOrganizationMetadata organizationMetadata, String language, String outputFile, String outputNamespace, IServiceProvider services)
1> at Microsoft.Crm.Services.Utility.CrmSvcUtil.WriteCode(IOrganizationMetadata organizationMetadata)
1> at Microsoft.Crm.Services.Utility.CrmSvcUtil.Run()
1> at Microsoft.Crm.Services.Utility.CrmSvcUtil.Main(String[] args)
1> ======================================================================================================================


Thanks in advance.

Sheharyar Hanif

Dynamics Plugin - get account GUID

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Hello, I’m hoping someone might be able to help me, I’m new to creating plugins so apologies if this has been asked before.

 

I am trying to import some external data into Dynamics using a virtual entity. I have successfully created a plugin for this with the Retrieve and RetrieveMultiple event handlers and this shows me all the data in a subgrid using a sample API. However, the API I’m using requires me to filter the results as part of the request by passing a parameter, in this case it’s a company ID. This company ID is saved as a field in the account entity but I’m struggling to get this at run time in the plugin that is making the API call.

 

On the account form I have a tab that will be for Licence Codes that are saved in an external source, I can use an API call to retrieve these, but I need to know the company ID before I can make the call. Is there a way I can get the GUID of the account that I’m using (i.e. the account on the open form) as I can then get the company ID using a simple queryExpression? Using Guid Id = context.PrimaryEntityId only returns 00000000-0000-0000-0000-000000000000 not the GUID of the account record.

Any help would be greatly appreciated

Dynamics 365 integration with 3rd party app for authentication

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Hi There,

I am working on the Dynamics 365 CRM integration with 3rd party application for authentication purposes. I am calling web API with Javascript. I can authenticate the email address from the contact entity but not sure how to check for the passwords as they are saved in Hash, any suggestion on how should I get those?

Many thanks,


Move Out of the box Form Buttons that are not visible

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I am trying to move some buttons.  Specifically I am looking at the Knowledge Articles but my question is not specific to this.

I open Ribbon Workbench, I am looking at the out of the box form buttons.

Some of them are visible, but most are not.

How do I move buttons I cannot even see.

So confused.

They must be turned on somehow, but no idea where to start looking.

I am not talking custom buttons, just the out of the box buttons.

Help please

Dynamics 365 connection console application

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Hello,

I am trying to write a simple console application which will connect to the Dynamics 365 environment and will create a record in either Contact or Account entity. But I am facing an issue whenever I try to run it. It build successfully but when I run it it throws an exception.

Unhandled Exception: System.NullReferenceException: Object reference not set to
an instance of an object. at ConsoleApp.Program.Main(String[] args) in ******\ConsoleApp\Program.cs:line 44

Line 44 is

  Guid accountId = service.Create(account);

Also please note that I am using the latest version of Dynamics 365 online. 

The entire code of my program is as follows:

using Microsoft.Crm.Sdk.Messages;
using Microsoft.Xrm.Sdk;
using Microsoft.Xrm.Sdk.Client;
using Microsoft.Xrm.Sdk.Messages;
using Microsoft.Xrm.Sdk.Query;
using Microsoft.Xrm.Tooling.Connector;
using System;
using System.Collections.Generic;
using System.Configuration;
using System.Linq;
using System.Net;
using System.ServiceModel.Description;
using System.Text;
using System.Threading.Tasks;

namespace ConsoleApp
{
class Program
{
static void Main(string[] args)
{
ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;
//string connectionString = "Url=https://*******.crm.dynamics.com/; Username=**@******.onmicrosoft.com; Password=@Pass authtype=Office365";

string connectionString = "AuthType=OAuth;Username=**@**********onmicrosoft.com; Password=@Pass Url=https://********.crm.dynamics.com;AppId=51f81489-12ee-4a9e-aaae-a2591f45987d; RedirectUri=app://58145B91-0C36-4500-8554-080854F2AC97;LoginPrompt=Auto";

CrmServiceClient conn = new CrmServiceClient(connectionString);

OrganizationServiceProxy service = conn.OrganizationServiceProxy;

// Create Account
Entity account = new Entity("account");
account["name"] = "ABC abc";

Guid accountId = service.Create(account);

var fetch = "<fetch {0}>" +
" <entity name='account' >" +
" <attribute name='accountid' />" +
" <attribute name='name' />" +
" </entity>" +
"</fetch>";
var accountCol = RetrieveAllRecords(service, fetch);

QueryExWithPagination(service);
}

static IOrganizationService getService()
{
IOrganizationService organizationService = null;

try
{
ClientCredentials clientCredentials = new ClientCredentials();
clientCredentials.UserName.UserName = "**@******.onmicrosoft.com";
clientCredentials.UserName.Password = "@Pass;

// For Dynamics 365 Customer Engagement V9.X, set Security Protocol as TLS12
ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;
// Get the URL from CRM, Navigate to Settings -> Customizations -> Developer Resources
// Copy and Paste Organization Service Endpoint Address URL
organizationService = (IOrganizationService)new OrganizationServiceProxy(new Uri("https://*******.api.crm.dynamics.com/XRMServices/2011/Organization.svc"),
null, clientCredentials, null);

if (organizationService != null)
{
Guid userid = ((WhoAmIResponse)organizationService.Execute(new WhoAmIRequest())).UserId;

if (userid != Guid.Empty)
{
Console.WriteLine("Connection Established Successfully...");
}
}
else
{
Console.WriteLine("Failed to Established Connection!!!");
}
}
catch (Exception ex)
{
Console.WriteLine("Exception caught - " + ex.Message);
}
return organizationService;

}


public static List<Entity> RetrieveAllRecords(IOrganizationService service, string fetch)
{
var moreRecords = false;
int page = 1;
var cookie = string.Empty;
List<Entity> Entities = new List<Entity>();
do
{
var xml = string.Format(fetch, cookie);
var collection = service.RetrieveMultiple(new FetchExpression(xml));

if (collection.Entities.Count >= 0) Entities.AddRange(collection.Entities);

moreRecords = collection.MoreRecords;
if (moreRecords)
{
page++;
cookie = string.Format("paging-cookie='{0}' page='{1}'", System.Security.SecurityElement.Escape(collection.PagingCookie), page);
}
} while (moreRecords);

return Entities;
}

public static void QueryExWithPagination(IOrganizationService service)
{
QueryExpression qe = new QueryExpression("account");
qe.ColumnSet = new ColumnSet(new string[] { "name", "description" });
ConditionExpression con1 = new ConditionExpression("name", ConditionOperator.NotNull);
ConditionExpression con2 = new ConditionExpression("description", ConditionOperator.NotNull);
FilterExpression filter = new FilterExpression();
filter.FilterOperator = LogicalOperator.And;
filter.AddCondition(con1);

filter.AddCondition(con2);

qe.Criteria = filter;

int recordCount = 0;
int pageNumber = 1;

int pageCount = 1000;
RetrieveMultipleRequest multiRequest = new RetrieveMultipleRequest();
RetrieveMultipleResponse multiResponse = new RetrieveMultipleResponse();
EntityCollection EntityRecords = new EntityCollection();

qe.PageInfo.Count = pageCount;
qe.PageInfo.PagingCookie = null;
qe.PageInfo.PageNumber = pageNumber;

multiRequest.Query = qe;

while (true)
{
multiResponse = (RetrieveMultipleResponse)service.Execute(multiRequest);
EntityCollection entityRecords = multiResponse.EntityCollection;

if (entityRecords.Entities.Count > 0)
{
foreach (Entity objrecord in entityRecords.Entities)
{
recordCount++;
// perform operation
EntityRecords.Entities.Add(objrecord);
}
}
if (entityRecords.MoreRecords)
{
pageNumber++;
qe.PageInfo.PageNumber = pageNumber;
qe.PageInfo.PagingCookie = multiResponse.EntityCollection.PagingCookie;
}
else
{
break;
}
}

}
}

}

Please tell me is any wrong I did with my code. Also if possible please share a blog or article regarding the about tutorial or sample.

Thanks

AR

Not able to save settings in CRM

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We are using dynamics crm 2015. We have to configure email router. For that as a first step we are trying to set synchronization method as "Server side synchronization or email router" option in the user's crm mailbox. As we have to use email router we are not providing any Server profile. but these settings is not getting saved. We are getting 

 "ErrorMessage:Microsoft.Crm.CrmException: There should be no profile level error when email server profile is null." event in event viewer.
Please suggest the solution to this issue.

Ribbon Workbench Workflow + refresh

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Hi guys, I work with dynamic on premise.

I made a button with three js actions on selected record -> Export to Excel & start a workflow & refresh the page. The third one doesn't work, I used this js:

selectedControl.refresh(); 

with pass CRM Parameter ‘SelectedControl’ on command’s Custom JS action.

Any idea?

Thank everyone.

Using Dynamics CRM with NGOs Organization

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for Using Dynamics CRM with NGOs Organization is there a best practice to use Dynamics CRM with an NGO or Donors agencies to manager partner relation that has different stakeholders such as (Beneficiaries as end-user) and Partner / Service Provider as supplies.

Thank you

on Demand Custom WorkFlow for send SSRS Email Report

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Dears

I created a custom workflow activity to run SSRS report and generate pdf file then attach it in Email .

when I run this On demand  workflow for one entity it is working fine and generate the ssrs report and attached fine.

but if I select multiple entities it is giving error as below

my code is here

public sealed class RenderQuoteReport : CodeActivity
{

[Input("E-Mail")]
[ReferenceTarget("email")]
public InArgument<EntityReference> Email { get; set; }

protected override void Execute(CodeActivityContext executionContext)
{
IWorkflowContext context = executionContext.GetExtension<IWorkflowContext>();
IOrganizationServiceFactory serviceFactory =executionContext.GetExtension<IOrganizationServiceFactory>();
IOrganizationService service = serviceFactory.CreateOrganizationService(null);

//Server
ReportGenerator rg = new ReportGenerator("http://servername/Reportserver/ReportExecution2005.asmx", new NetworkCredential("user", "password", "Org"));
Entity entity = RetrieveEntityById(service, "new_testinvoices", context.PrimaryEntityId);
ParameterValue[] parameters = new ParameterValue[1];
parameters[0] = new ParameterValue();
parameters[0].Name = "ReportParameter1";
String strInvoiceName = string.Empty;

if (entity.Attributes.Contains("new_name"))
{
strInvoiceName = entity.Attributes["new_name"].ToString();
parameters[0].Value = strInvoiceName;
}

byte[] reportresult = rg.Render("/OrgCRM_MSCRM/Invoice", FormatType.PDF, parameters);

if (reportresult != null)
{
Entity attachment = new Entity("activitymimeattachment");
attachment["objectid"] = Email.Get<EntityReference>(executionContext);
attachment["objecttypecode"] = "email";
attachment["filename"] = "GInvoice.pdf";
attachment["subject"] = "Accounts List";
attachment["body"] = System.Convert.ToBase64String(reportresult);
try
{
service.Create(attachment);
}
catch (Exception ex)
{
throw new Exception(string.Format("Error creating attachment - {0}", ex.Message));
}
try
{
service.Execute(new SendEmailRequest()
{
EmailId = Email.Get<EntityReference>(executionContext).Id,
IssueSend = true,
TrackingToken = string.Empty
});
}
catch (Exception ex)
{
throw new Exception(string.Format("Error sending email - {0}", ex.Message));
}
}



}


private Entity RetrieveEntityById(IOrganizationService service, string strEntityLogicalName, Guid guidEntityId)
{

Entity RetrievedEntityById = service.Retrieve(strEntityLogicalName, guidEntityId, new ColumnSet(true));

return RetrievedEntityById;

}




internal class ReportGenerator
{
#region Privates

ReportExecutionService _reportexecutionservice = null;

#endregion Privates

#region CTOR

internal ReportGenerator(string ServiceUrl, ICredentials credentials)
{
if (string.IsNullOrEmpty(ServiceUrl))
throw new Exception("Parameter ServiceUrl has to contain value");

if (credentials == null)
throw new Exception("Parameter Credentials has to contain value");

_reportexecutionservice = new ReportExecutionService()
{
Credentials = credentials,
Url = ServiceUrl
};
}

#endregion CTOR

#region Methods

internal byte[] Render(string Report, FormatType formattype)
{
return this.Render(Report, formattype, new ParameterValue[] { });
}

internal byte[] Render(string Report, FormatType formattype, ParameterValue[] parameters)
{
byte[] result = null;
string format = GetFormatType(formattype);
string historyID = null;
string devInfo = @"<DeviceInfo><Toolbar>False</Toolbar></DeviceInfo>";
string encoding;
string mimeType;
string extension;
Warning[] warnings = null;
string[] streamIDs = null;

try
{

ExecutionInfo execInfo = new ExecutionInfo();
ExecutionHeader execHeader = new ExecutionHeader();
_reportexecutionservice.ExecutionHeaderValue = execHeader;
execInfo = _reportexecutionservice.LoadReport(Report, historyID);
_reportexecutionservice.SetExecutionParameters(parameters, "en-us");
result = _reportexecutionservice.Render(format, devInfo, out extension,out mimeType, out encoding, out warnings, out streamIDs);

}
catch (Exception ex)
{
if (ex is SoapException)
{
SoapException sexc = ex as SoapException;
throw new Exception(string.Format("Error generating report - {0}", sexc.Detail.InnerText));
}
else
{
throw new Exception(string.Format("Error generating report - {0}", ex.Message));
}
}
_reportexecutionservice.Dispose();
return result;
}

private string GetFormatType(FormatType formattype)
{
switch (formattype)
{
case FormatType.XML:
case FormatType.CSV:
case FormatType.IMAGE:
case FormatType.PDF:
case FormatType.MHTML:
case FormatType.EXCEL:
case FormatType.Word:
return formattype.ToString();
case FormatType.HTML40:
return "HTML4.0";
case FormatType.HTML32:
return "HTML3.2";
default:
throw new Exception(string.Format("Rendering type {0} is not available", formattype));
}
}

#endregion Methods
}

internal enum FormatType
{
XML, CSV, IMAGE, PDF, HTML40, HTML32, MHTML, EXCEL, Word
}

Deploying Embedded Canvas apps

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Hi All,

 

I am trying to deploy the embedded canvas app solution to another environments however getting the below issues -

 

Steps i followed for deployment -

  • Created a solution and added the canvas app and the entity and respective form on which the canvas app is placed in the solution
  • Deployed the solution via Azure pipeline using export and import solution step

Issues -

1) The App owner in the destination environment is an random 'application user' instead of the 'system deployment user'. The pipeline runs through the deployment user so not sure why the App owner is an application user?
2) Also it generated a new App id after deployment so i had to again modify the form properties to point to the correct appid

Is there a way to keep the Appid constant accross all environments so modifying the form would not be required everytime?

3) In the destination environment again i had to share the app with all users, is there a way through which i do not need to share the app after it is deployed in the next environment?

 

The above issues becomes a problem if the app needs to be moved to several environments cos then the form will need to be modified again and even sharing needs to be done again 

 

Kindly suggest. Any help would be appreciated.

 

Thanks in advance


embedded canvas app + Issue with patch not updating the null values

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Hi All,

 

I have created an embedded canvas app in model driven CRM Form.

 

I am updating my crm form values through the embedded canvas app -

 

I added the below formula on "OnDataRefresh" property of "ModelDrivenFormIntegration" so that data is updated when i hit Save on CRM Form -

 

Patch('DataSourceName', ModelDrivenFormIntegration.Item,
{
    'Attribute 1' :Value(DataCardValue3.Text),
     'Attribute 2' :Value(DataCardValue4.Text),

}
);

 

 

This works fine when i update the value of the fields such as from '600' to '700'. However the issue arises when i remove the values from the field such as from ''600" to blank " ". When the field value is blank, it does not update the  ModelDrivenFormIntegration.Item and shows the previous value again as soon as i hit Save. 

 

Also tried turning on "Formula Level Error Management", it did not work, also with this setting on my formulas stopped working 

 

Kindly suggest any help would be appreciated.

Work Order is not visible in the portal for specific devices

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Hi. We are facing an issue that one of our customer is not able to view their work order in the partner portal as attached screenshot below.

However, we have trying to resolve it by using the same account to login and the work orders are showing as expected.

We have suggest the customer:

- Clear the browser cache

- Use another device/browser

- Use incognito mode to access

However, customer still feedback that the issues are still persists.

Does anyone facing the similar issue before?

What is best Microsoft library to convert HTML content to markdown

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We have a requirement of converting HTML content to markdown.

Can anyone provide me the best library to convert it?

Thanks in Advance.

Test web project Creating record in account

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I am trying to get a test project to work after following a sample using SDK to insert a new account into CRM. There is only one user on the CRM  for the purpose of testing which is the system / Domain  Administrator, When I try to create the new account , I get an Access Denied response. I have tried using the entity name as 'account' and 'Account' and even used a spurious entity name, all with the same result. Can anyone point me in the  right direction to try and track down what the issue is. I'm presuming its with the connection. My development machine, CRM and SQL are all Virtual servers on the same domain

CRM v9 On premises

CrmHelper Class

 

Namespace CRMPortal3

    Module CRMHelperClass

         Function GetCRMService() As OrganizationService

            Dim crmConnection As CrmConnection = New CrmConnection("CRM")

            Return New OrganizationService(crmConnection)

        End Function

     End Module

End Namespace

Web Config

    add name="CRM" connectionString="URL=http://xxxxx.xxxxx.co.uk; Domain=xxxx; Username=Administrator; Password=xxxxxxx" 

Next button and submit button in portal is not showing in full

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Hi, All 

I am working in mscrm portal . but next button and submit button are showing only half at bottom of page and unable to clucknon that 

Please help in this to solve ASAP

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