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Locked Header & footer

Is there a way to get rid off Locked Header in the form and Status field as well? Status field is Business required and it is a system field.Any help much appreciated?  Thanks,

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CRM 2016 Web API, how do I find entity type for Activityparty?

From Javascript on the email form, I need to find the entitytype of the values in the partylist fields (from, to, regarding) of the parent email record. I'm currently trying to do this with the web...

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Cross BU access

In CRM dynamics, we can assign an user to only 1 BU. If a user needs to have access to data from another BU it has to be explicitly shared with the user or user needs to be part of access team for the...

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Contact Delete

I am new to CRM and haven't been able to find any support.  I have almost all the business contacts in but still have a lot of contacts that say they belong to "system" the names have nothing to do...

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Migration from SharePoint list component to server-to-server integration

We have CRM 2016 and SharePoint 2013.  At some point, we will make the move to server-to-server integration.I would like to start testing this in a development organization.  We have a single CRM...

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Issue: Dealing with Datetime in API

I'm dealing with importing some records via API in CRM 2016 and detected some strange behaviour.Because I had some issues related to timezones I did some testing specially focused on the...

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Email Save & Close Button Not Closing

I hope there are others experiencing this issue or have experienced and resolved it; I have tried to find what is causing it, with no reward for my effort.When creating an Email within Dynamics CRM...

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MS CRM Disaster Recovery using EMC - SFDC

Team,Has anyone implemented disaster recovery using EMC - SFDC for MS CRM? If so, please guide me. Thanks

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Mapping the contact's company name to the case's Account (contactID) field...

I had a previous question answered in regards to mapping the contact name to the correct contact field in the case through the relationship mappings. Unfortunately, now I'm noticing that the mapping...

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CRM Implementation

Hello All,I'm Incursion the new world the Dynamics CRM, my Rol is Funtional Consulting, I would like find implementation manual, I can't find.Is neccesary learn for when beginning configuration. Thanks...

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Is it possible to generate quotes from a contract (instead of using the...

Our organization is wanting to generate and send quotes to customers based on when their contracts are nearing expiration instead of using the typical invoice functionality. I was able to add the a...

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2 different domains for CRM and O-365

We have a client that procured their own O-365 licensing.  We (Partner) procured their CRMOL licensing via a LAR.  We need to merge these two together so the client has a single sign-on.  Any help...

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Sharing contacts between Dynamics Online and Office 365 Outlook

We are working with a company who has their enterprise on Office 365. They have more than 5,000 contacts in the Outlook Contacts database. Some of the organization has started using Dynamics CRM and...

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Change Account Ownership Log

Hi, everyone!  Hopefully, my question makes sense to you.We are current trying to tracking account ownership change.  Does CRM has ability track account ownership change?For example, let say we have...

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Unexpected Error- Unable to "Update Record" on Case Entity using a workflow

Hello Everyone!I hope you all are doing well! I have been experiencing a very frustrating error when attempting to update a Case Entity record via workflow.  I am unable even create a workflow where I...

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Not able to approve time off request

When time off request is created, it is automatically changed to "inactive" (I believe this is by design).I then selected the record in the inactive view and clicked "Approve" on the ribbon. I got a...

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Business Rules on Opportunity Product

I currently have the below Business Rule activated on Opportunity Product, which is intended to apply the discount correctly to all items in the line, then calculate and update the Tax field for that...

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Copying an Entity but with the Activity checkbox checked

HiI've been looking through the forum on how to copy a entity but have it allow for the Activities checkbox to be ticked. My problem is that previously a entity was setup without the social pane...

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Dynamics CRM Solution Deployment guide from DEV to Staging to PROD

Dynamics CRM Solution Deployment guide from DEV to Staging to PRODWe are using CRM 2016 environment and we have 3 environment.DEVStagingPRODCan any one give me best practice of solution deployment from...

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CRM for Outlook

Hi All,I am trying to connect CRM 2016 with Outlook 2013 i get the below errorCan some on advice.Thanks 

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