When time off request is created, it is automatically changed to "inactive" (I believe this is by design).
I then selected the record in the inactive view and clicked "Approve" on the ribbon. I got a dialog box "Time Off Approval Completed". I clicked OK.
The record is still "Inactive". I can see it in Work Hours for the user.
I have also tried assigning myself Field Service Admin and Field Service Dispatcher roles as well as adding myself to Field Service Admin and Dispatcher Field Security Profiles with no luck. I have also tried setting Bookable Resource with Time Off Approval required to "No".
Can someone please help with the following?
1. Setup required for time off requests and approvals
2. Steps to process time off requests and approvals
3. Does the bookable resource need to be a user or can it be a contact?