Does Microsoft Dynamics CRM 2016 Service Pack 1 (on-premises) include Update...
Hello,Im working for installing Dynamics 365 on-premises, I just wonder if Microsoft Dynamics CRM 2016 Service Pack 1 (on-premises) include Update 0.1? shall I install update 0.1 before SP1?
View ArticleError when creating an incident
I keep on getting this error, can anyone please help:Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0,...
View ArticleFields Locked - CRM 2016 Online
Hi all,When a field is locked in the form, what are the changes that are happening in the database, if filed is locked in the form, and when I am trying to update those fields via console applications...
View ArticleCRM 2016 Web API, how can i auto forward emails from a queue?
I'm new to CRM in general and also CRM Web API, so bear with me here.What i want to do is select specific emails, based on their subject and sender, from a queue, and then i need to forward these...
View ArticleDynamics 365 upgrade - experiences
Hi there,I was wondering what the experiences are with the upgrade of Dynamics 365.Are instances having trouble with SDK, Plug-ins, Custom Entities, etc.?Thanks in advance!
View ArticleField Service Security Roles
Hi,If we talk about the available field security roles, who would be responsible for creating a work order? Is it the dispatcher, field service administrator, inventory purchase? I am bit confused...
View ArticlePromote to Response (campaign activity)
HiCan anyone tell me that if you promote a campaign activity to a response does it automatically create another activity? If so, can you change the owner of the activity to a member outside the...
View ArticlePromote to Response (campaign activity)
HiCan anyone tell me that if you promote a campaign activity to a response does it automatically create another activity? If so, can you change the owner of the activity to a member outside the...
View ArticlePortal Caching - Dynamics 365 Online Portal
Hi guysApologies as I know this has been spoken about a few times now but we're having a few issues with Portal caching and cache invalidation.Biggest issue we have is that the cache remains stale for...
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Which version of Email Router should i use?
Hi All,Can anyone please advise, i'm currently usingI would like to know which version of email router should i use?RegardsKuan Yi
View ArticleNot able to create activity entity in CRM 2016 On-Premise
Hi Team,I am facing following error while creating activity entity in CRM 2016 On-Premise."There was an error calculating dependencies for this component. Missing component id...
View ArticleRelationship b/w lead & opportunity
Hi,I was confused in understanding relationships b/w lead & opportunity, i have looked into the system customization and trying hard to understand. It shown both 1:N & N:1 relationship type.Can...
View ArticleOutlook Client Version 8.1
We currently have CRM 8.1.0000.0371 and we are looking to upgrade our CRM Server to version 8.2.0000.0749. Can l please ask if we need to carry out a new install of the outlook client or we can go...
View ArticleCRM/USD/LYNC integration
I am using USD for CTI integration. Here i have used the generic listener feature and the integration done. The call routing to the user machine will be taken care by the third party lync.So my...
View ArticleMulti-language lookup in version 8.2 of portals
We have stored a list of available countries in a separate entity.We have different fields for the country name depending on the language (ex name, nameEN, nameFR, ...)How can we configure the lookups...
View ArticleUnified Service Desk - Opening a CRM web-resource in a new session tab from...
We have two CRM HTML web resources (new_list.html and new_record.html)1) new_list.html contains list of accounts as hyperlinks, fetched from CRM using fecthXML.2) new_record.html displays the...
View ArticleUnified Service Desk - Hyperlinks present in Standard Web application open in...
We have hosted an external application (Say- msdn.microsoft.com/.../dn864918.aspx,In main panel as global).It consists of many hyperlinks.We open the application from toolbar button by calling...
View ArticlePass record GUID to IFRAME report - Error: The expected parameter has not...
Hello,I have created a report in VS with a parameter of the record ID. I have added this to an IFRAME on an entity and works fine when the ID is manually entered on the report but when the parameter...
View ArticleWorkflows and plugins
CRM2016 on premisesWhilst writing a plugin, I received a lot of help writing a function to query the calendar for 'working day dates' as this was needed to calculate a payment date from an imported...
View ArticleCreate a client Login in Dynamics or in Drupal?
Hi,We use Microsoft Dynamics and have a drupal website that is to some degree connected with the (Microsoft)CRM. Some data is pushed from dynamics towards our drupal website. At this moment we want to...
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