Hi guys
Apologies as I know this has been spoken about a few times now but we're having a few issues with Portal caching and cache invalidation.
Biggest issue we have is that the cache remains stale for about 24 hours and anything updated within the CRM directly isn't reflected within the Portal for about this time. Any changes made at the front-end of the Portal is shown almost instantly.
I'm aware that there has been discussions about Web Notification URLs and that this isn't the way to go for Dynamics 365 Online Portal and we should be using Azure Event Hubs but there doesn't appear to be any paperwork readily available to show how this should be done (is there an Event Hub already configured within Azure for your CRM environment and you can go in and tweak this to add the entities we need to be refreshed for example?)
We need to be able to have the web forms updated immediately when we update them (instead of having to restart the Portal which is a sledgehammer to crack a nut) or if we update the data in the CRM directly then we need the Entity Lists updated asap (and this is taking about 24 hours at present which isn't acceptable). Stale data on the front-end after it has been updated in the CRM is a big issue right now.
If anyone has any advice then I'd really appreciate this as we need to get this sorted on a Portal as soon as we can.
Cheers
Steven