Hi guys,
after updating our environment to sp1 we are not able to add members to marketinglists with advanced search ( add all of them to the marketing list ).
Error message on the server:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 08.08.2016 19:11:42
Event time (UTC): 08.08.2016 17:11:42
Event ID: 701f0a1c7ce44fe7ba229d8dbd576301
Event sequence: 146029
Event occurrence: 4
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT-1-131151336997914818
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\
Machine name: CRM2016
Process information:
Process ID: 10940
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: CrmException
Exception message: Failed to insert audit record
at Microsoft.Crm.Common.Application.Pages.MA.ListAddPage.ConfigureForm()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
Request URL: xxx/.../dlg_List_add.aspx;iOption=2&iTotal=0&isDirty=true&itemObjectId={0E602479-E1E0-DF11-AD40-001F29C98458}&itemObjectTypeCode=4300&sInvokeType=lqAdd&savedQueryId={00000000-0000-0000-00AA-000000666000}&savedQueryType=1039
Request path: /HV/MA/Lists/ListQualificationdlg/dlg_List_add.aspx
User host address: xxx
User: xxx
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 50
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at Microsoft.Crm.Common.Application.Pages.MA.ListAddPage.ConfigureForm()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:
MS was involved, they told me that they have to develop a hotfix.
Problem was causes by audit, it is impossible to save the records. By disabling it, there are datas lost.
Any help?