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Dynamics 4 - User exists in *_MSCRM but not MSCRM_Config

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We have a production environment running dynamics 4 r21.  Recently, the CRM admins tried to add a user and received the error: 'The current user id could not be determined'.  This lead to the admins noticing that the user exists in the org db but not in the MSCRM_Config db.

When a CRM admin attempts to add the user, they receive 'domain name already exists'.

Has anyone seen this before?  Or does anyone have an idea how to resolve such an issue?


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