Problem with Outlook and Dynamics 365 CRM

I recently updated our CRM 2016 online to Dynamics 365.  Ever since the update when I to click on the hyperlink, in Outlook, at the bottom of the email that attaches a particular lead it seems to go into a loop with the following message:

"Requesting data from Dynamics 365"

I have cleared my history and cache, it did not seem to help.

Thank you in advance for your help!