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Forgot Your Password not working

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When a user attempts to use the Forgot Your Password  button from the signin area we are getting the following:

  • If the email address exists then the user is presented with the standard "Please check your email to reset your password." message but no email is generated
  • If the email address entered does not exist - we see an error - the "We're sorry, but something went wrong. Error ID #<GUID>" message

In both cases we are not seeing any errors in CRM.   We have already updated the owner and sender for the "Send Password Reset To Contact" Action, and we are not seeing any process session errors against it.


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