Yesterday we got a third CRM instance in our CRM online environment, we already had a production and test instance, now we also have a development instance. I copied the Test instance to the Dev instance without any problems.
This Morning I wanted to copy our production CRM instance to our TST environment, this will become our test and acceptance instance.
I choose to make a full copy and changed the "purpose name"of the instance, no other modifications are made. I started the copy process.
for the last 4 hours the instance is in te state: preparing instance.
It seems to be stuck, no idea what to do. Can't find much help using google. Any ideas?