I am looking for a method to mass update contact records. I understand that CRM 2016 should be able to update records by importing the data from excel with the de-dupe switched on. However, I have met no success. The import logs show partial success and indicate the records have been updated. However, when I review the data, nothing has changed.
I have read posts that mention the reimport option, but can not see that on the export process.
Any ideas what I am missing?
Thanks!