Hi Folks,
My organization recently implemented MSDCRM for the Sales and Marketing departments, and was planning to use the Service and/or Field Service module for our small Service department. Now it appears that the service modules will be available only through the new Enterprise subscription of D365. Our service department does not have the volume to justify the cost for the more expensive subscription.
My question is if there are any other ways we can implement the CRM into our Field Service processes without having to purchase the Field Service and/or Service module (or consultants). Any resources or recommendations would be appreciated. Thank you in advance!