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{URL(Dynamic) opens e-mail body instead of record

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Hi,

When sending a link to a record in an e-mail created by a workflow the dynamic link is not working. When opening the link from the e-mail record in CRM the body of the e-mail is opened in a new tab.

When opening the link from the e-mail in Outlook nothing happens.

Any idea??

KR,

Mirella


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