I have the following set up on CRM 2013
Server | URLs |
CRM | crm.<domain.com> dev.<domain.com> auth.<domain.com> |
AD | adfs.<domain.com> |
internal DNS is set up to resolve the external domain internally (forward lookup zone) and allows access via crm client internally and web internally.
Externally I can access CRM without issue through the web browser over https, however when I try to configure the crm outlook client for external users (i.e. non domain computers) I get a failure. Inspecting the log file I can see an authentication failure on https://crm.<domain.com>/XRMServices/2011/discovery.svc
I tried allowing unauthenticated access to the XRMServices folder through IIS but then discovered an Authentication Required error in the log file.
I assume the issue is with accessing the components with a non-domain user account initially as computers that are members of the domain work fine.
Is there any way to resolve this issue?