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Custom ssrs Reports in mscrm 2013 is not working

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I have created some custom report in to MSCRM 2013 , and i sent solution to client all reports is working fine in my organisation but when its move to client location only one user can run reports who have system admin role,but other user have same role(system admin) not able to run when they run reports all reports parameter are grayed out (Disable).

Please resolve the issue as ap.


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