Hi,
I have encountered some problems when I'm trying to create a dependent option set in CRM 2016 (online) in the account entity. Hopefully someone understands what I'm doing wrong.
I have followed this instruction https://msdn.microsoft.com/en-us/library/gg594433(v=crm.8).aspx
Categories:
Category1 (value 11)
Category2 (value 3)
Subcategories
Option1 (value 100000000)
Option2 (value 100000001)
Option3 (value 100000002)
Option4 (value 100000003)
Option5 (value 100000004)
Option6 (value 100000005)
Option7 (value 100000006)
Option8 (value 100000007)
Option9 (value 100000008)
Option10 (value 100000009)
1. In the web resource I created a JavaScript with the name new_sample_TicketDependentOptionSetConfig.js
[
{
"parent": "customertypecode",
"child": "new_classid",
"options": {
"11": [
"100000000",
"100000001",
"100000002",
"100000003",
"100000004"
],
"3": [
"100000005",
"100000006",
"100000007",
"100000008",
"100000009"
]
}
}
]
2. And I copied the code from msdn.microsoft.com for my second web resource sample_SDK.DependentOptionSetSample.js
3. In the form properties I added the web resource to the library
4. In the first option set "CustomerTypeCode" in the form I added following information.
I have pressed published customization, but nothing happens when I try it out in the account entity.
If anyone knows what the problem is, please let me know.
Thanks
Olivia