I have a Dynamics CRM Online instance and manage different service cases, I associate the cases in the client fields sometime with an account or with a contact.
I install the Dynamics CRM Online Service content pack in Power BI and I look in the cases that I can only see the name of the contact (customers) and I can not see the name of the account in cases associate with it.
In Power BI if I create a table of cases and associate with the name of the account It says me that 'Can't display the visual'.
So later I create a new report in Power BI desktop and connect with the REST endpoint, then in the navigator windows I don't see the cases entity, and can't find something related
How can I see the cases with customers and cases with accounts associated