Hello everyone!
As i understand there is not much you can do or change with document management in crm online .
What i want to do is enable SharePoint Integration for Cases. The problem is that cases are over 5000 items and i want to be able to sync them using OneDrive for Business. To my understanding CRM by default will create a library called Case. Is there a way to somehow create a library with a different name or to create additional libraries in order to be able to sync them?
Also in case i have some manually created cases in SharePoint how can i map them with CRM Records? My guess is that i have to go one by one and upload the files into crm record?
Thanks in advance!