Hi,
I am trying to use a rollup field for the first time. I have a Case entity and it's child entity 'Expenses'. Each expense record has a currency field which in turn is a calculated field. This field calculates total amount of the expense record.
So, I need my rollup field to calculate the total of each expense record(Calculated field). I know that rollup fields can't reference a calculated field and So I've created a hidden currency field on expense record and added a script to copy the calculated value. And then, used that hidden field for calculating rollup value on Case form.
But nothing happens on the case form when I created a couple of expense records. The rollup field(on case Form) always remains blank, I did press refresh button. The calculation itself is fairly simple. Just the sum of all the expense amounts. What could be the reason.. please guide me through this.
Thanks for any help.