I'm having a number of issues regarding permissions in CRM. I'm not getting error messages, when I do I can read those to tell what privilege is missing.
The issues I am getting is just some functionality is missing.
1) A member of staff can create a marketing list but cannot add new members. They click the plus symbol above the list of members and it brings up the original advanced find, but not the dialog box to "manage members". She has append to, append, write permissions on organisation wide marketing lists and on contact records.
Is there a handy guide anywhere that states what all of these actually do. All I can find is just aon overview of how the security model works. I found out yesterday that our cases were not working because of the rights on entitlements, even though we don't use entitlements.