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How to fix Duplicate Pop up blank?

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Hi,

When duplicate detection finds a duplicate when qualifying a lead, it's bringing up everything and not just what would be a duplicate.

It gives the blank pop up instead of original Account name "Aircons".

How to resolve this?

Thanks in advance!


Adding Custom Controls for Web Client in CRM 2016/365 (v8.2 on-prem)

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Hi,

Is it possible to add Custom Control for web client, similar to the controls (autocomplete, input mask etc) already available for Phone and Tablet.
How can I achieve this. Any help will be much appreciated.

Regards,

Faheem

Network requirements for on-premises Dynamics365 CRM to its database

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Hi guys,

I like to check if there are any baseline for the network bandwidth required by on-premises Dynamics365 CRM to its database(SQL server)?

The client has 2 data center sites and a stretched database tier. Therefore the bandwidth calculation i am interested is the following:

  • Database read bandwidth of a typical CRM installation: for the purpose of cross data center access
  • Database write bandwidth of a typical CRM installation: for the purpose of cross data center write and sql cluster replication

Thanks in advance.

Customer Case notification not working

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Hi,

I've been trying to fix this workflow But I can't really make it work. I used the existing process for cases, I already activate it and change the scope to organization but still i have no luck in making it work

How to generate a report in MS CRM for all the users related accounts, contacts, opportunities and activities.

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Hi Guys,

Requirement is to generate the Report for all CRM users and their accounts, contacts, opportunities and the activities created. Guide me through this.

Thanks,

Vignesh M

Make a record Read Only dynamically

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Hi I am trying to make a record read only in some specific condition.

I am able to make all fields read only but unable to do the same for grid Views in that form

Here is my code

function makingAllFieldreadOnly() {
debugger;
var statusValue = Xrm.Page.getAttribute("statuscode").getValue();
if (statusValue == 4) {
var controls = Xrm.Page.ui.controls.get();
for (var i in controls) {
var control = controls[i];
if (i == 10 || i == 11 || i == 12 || i == 21 || i == 22 || i == 26) {//To avoid GridView

}
else {
try {
if (control) {
control.setDisabled(true);
}
}
catch (e) {
alert(e.message + "");
}
}
}
}
else {
var controls = Xrm.Page.ui.controls.get();
for (var i in controls) {
var control = controls[i];
if (i == 10 || i == 11 || i == 12 || i == 21 || i == 22 || i == 26) {//To avoid GridView

}
else {
try {
if (control) {
control.setDisabled(false);
}
}
catch (e) {
alert(e.message + "");
}
}
}
}
}

Is there any supported way to amke grid view also read only..(Please Note:-I dont want to use RBW)

SLA Activation Error -Case SLA workflow containing error.Please correct the workflow and try again

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Hi Experts,

Recently in our development environment I am getting error while activating the SLA. The SLA activated earlier but somehow from last week particular  SLA is not activating. I have checked all the SLA items with failure condition nothing is failed all are fine. I am able to activate other SLA except one. Below  is the error I am getting .

Could you please let me know how can I find out the root cause for this issue  , I have gone through every SLA items but no luck.

Here is the downloaded error :

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B46214EDDetail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B46214ED</Message>
<Timestamp>2018-04-02T10:39:04.9205123Z</Timestamp>
<InnerFault>
<ErrorCode>-2147157917</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>Case SLA workflow containing error.Please correct the workflow and try again</Message>
<Timestamp>2018-04-02T10:39:04.9205123Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</OrganizationServiceFault>

handle 2-minute limit Timeout exception of Plugin

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Anyone know how to catch timeout exception in Plugins? I am aware of 2min execution time allocated for each operation. 


Product Catalogue Advice For A Price Table

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Hi, we sell a product and the price we charge depends on the size of the customer regards two factors -  depending on number of employees and offices). Below is an example.

Does anyone have any suggestions on how this type of pricing would be best managed in Dynamics CRM?

We are using Sales Orders in Sales/CRM.

EmployeesOffices
12 to 34 to 56 to 1011 to 2021 to 4041+
1$4$6$11$14$18
2 to 3$7$10$13$17$25
4 to 6$12$16$21$23$27$33
7 to 10$22$26$32$43$60$80
11 to 20$32$38$53$67$870$114
21 to 50$49$54$70$78$112$147
51 to 99$75$81$112$120$147$182
100 to 249$105$113$120$144$172$205
250 to 500$120$137$145$190$221$250$275
501+$150$168$180$210$240$271

$301

Thanks for any help.

How to get Cognito ID Token with in browser ?

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I am building web application (utilizing ReactJS) utilizes Cognito client pool for client administration, which will be serverless utilizing cloudfront, programming interface and lambda. I searching for help on the best way to get Cognito IDToken with in program use Blueprism with really marking in. I simply need the token and pass it to an API which will extricate verification data from token and utilize it for some particular reason.

CRM 2013 Export Data to Excel with Dynamic Worksheet

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Hello,

I am using CRM 2013 SP 1 UR 5 (On-Premise) Version. I need to export data more then ~10,000 with Advance Find. I can export 10,000 data with Dynamics Worksheet with CRM OOB Export FUnctionality. 

When I am changing connection Proprty in exported Excel File, Connection Propery fields are locked and I am not able to change connection string or SQL Statement.

Is there any way to achieve this functionaly without using SQL Server?

Thanks in Advance

Jigar

Need to give permission to the user who selected in a Record's User Look UP Field

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Hi,

The owning user for the record only have the edit/assign permission to that record. I need to give edit/assign permission to the user who has selected in User Look Up field. Initially he doesn't have those rights.


Thanks,

Manikandan.

Copying Prod to Sandbox. version 8.2.2

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I am trying to copy production instance to sandbox. However, I don't see the "copy" option in admin center. There is an error message displaying for over 2 days now as below:

"We are currently setting up your instance. This may take a few minutes"

Do I need to create a ticket for Microsoft ?? Please advice.

Dynamics CRM for Outlook 2016 error occurres on SMS text message

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Hi there!

We use Dynamics CRM 2016 SP1 on-premises and CRM add-in for Outlook (2010/2013). When I try to preview, open or forward sms text messages (has send from android email client) I get this error:

Microsoft .NET Framework

Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.

************** Exeption text **************
System.NullReferenceException: Object reference not set to an instance of an object.
   в Microsoft.Crm.Outlook.TrackInCrmRegion.CreateUI()
   в Microsoft.Crm.Application.Outlook.AsyncConditionalControl.EndUpdateOnCondition(Boolean result)
   в Microsoft.Crm.Application.Outlook.AsyncConditionalControl.<BeginUpdateOnCondition>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   в System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.<ThrowAsync>b__6_0(Object state)

This error occurres only on SMS text messages.

Does Dynamics CRM for Outlook support SMS text messages?

Please help to resolve this issue.

Adding Working hours for contacts in Microsoft Dynamics 365

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Dears 

I have requieremnts to add working hours for each contact in Microsoft CRM, so can someone advise me can its can be accomplished inside Microsoft CRM 

Thanks in advance


Getting Issues In Unified UI in Case Entity

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Hello Experts,

I got the opportunity to work on Unified UI Version :9.0.1.731 (DB 9.0.1.731).
I am having a business rule on a Case Entity.

The business rule as follows: 
Making a Description field optional/required based on the Contact Lookup field.

The business rule is hitting. But getting following issue in description field.This is happening in Unified UI.

 


 There is no Js, No plugin .Nothing except one business rule.Is it a product issue?

Thanks,
Jagannath

Missing Oportunities ("Ghost Deleting"???)

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Hello there!

I've a dude.

The other day I was update the Accounts of Dynamic CRM2016 (Change categories of the accouns [ Others > Retail]), but now are somes opportunities that gone missing, for example:

User Pablo Crhis before that day (29/03) has 30 Opportunities ; Today (2/04) he has only 13 Opportunities with him....

We make an auditorie to see if any User delete it, but the last "record" is about the 23/03 (for creating/deleting fields).

Any know what happened? How I can find this "missing" opportunities??

How to popup dialog box on Home Page loading?

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Hi There,

I am a beginner to  CRM dynamics. We have got a requirement that pops up a terms and conditions dialog box when an user logs in to the CRM application for the first time and we need to take acceptance from the user for the T & Cs and have to save that information some where in the contact entity. 

Can somebody help me on how to open a popup on home page loading and carry some information from the popup to contact entity?

Your help is really appreciated.

Thanks,

Venu 

CRM Talent - Error Load

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Good morning everyone,

I made the registration to use the CRM Talent of Human Resources and I am getting the error below:

Tank You.

How to Authenticate User

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Hi All,

I have CRM 2013 on premise, and we are building custom Rest Api using C# for mobile application(ios) other applications.

But i am unable to know how to authenticate the user

Please guide me how to authenticate user

Thanks 

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