Authorisation on different types of contacts
In the contacts entity, we are storing two type of contacts (candidates and contact persons for accounts). Our type identification is kept in a custom field. We are looking for a way to authorise two...
View ArticleCan't open cases in crm via the mailbox CRM outlook client
Hi comunity members,When a case is tracked in the mailbox we can click on the case (regarding: ...) and than the case normally opens. When I click now on the case, nothing happens. When I create a new...
View ArticleRDL custom report
Hi, I clicked on Runreport after uploading custom report on crm, then I utilized the url for iframe on dashboard. its working fine, however, I am unable to remove the following buttons mentioned in...
View ArticleInvalid Argument using Quick Search
We just migrated so CRM 2016 (8.1.0.359) and we have a problem with a custom entity.When we use the quick search field - whatever we type in the field - we get an Invalid Argument error.The problem...
View ArticleGet all contacts modified in last 2 days using soap query
Hi Guys,I am looking fetch contacts modified in last 2 days using soap query.Thanks,Sandeep
View ArticleGrid cells misaligned in CRM 365 on-premise
Hello guys,we have an issue with the alignment of the data rows in the grids:As you can see from the picture above, the cells in the data row are misaligned with the cells in the header. The reason is...
View ArticleSync Task and Appointments from Exchange online to CRM online 2016
Hello,I using CRM app for Outlook, Appointments, and task created in CRM are getting created automatically into exchange online, But I am unable to sync from exchange to CRM since there is no Track...
View ArticleAdxstudio CRM 2011 Produktivity Pack in Dynamics 365
Hallo, Dear Experts,We have currently the Dynamics 365 on premise. In the solution settings, i can see a managed solution called "Adxstudio CRM 2011 Productivity Pack". This tool is unsupported now...
View ArticleSmart Matching and Case Creation
Hi,We currently encounter the following issue:Whenever a new email arrives to our customer service mail account it is automatically tracked in Outlook and a case is created via an automatic case...
View ArticleIs it possible to copy(not move) one D365 tenant to a different account?
Is it possible to copy(not move) one D365 tenant to a different account?I would like to know on how I'll be able to create a backup of my tenant/CRM Online 2016 before proceeding with the upgrade to D365.
View Articlecreating n:n subgrid
I have created N:N relationship for contact-test entities .how to create subgrid for this N:N entity(new_contact_new_test)
View ArticleSelected language of a portal page
According to the documentation website.selected_language should give us the language in which the website is currently rendered when using Liquid.I added entity permissions on the website.But when...
View ArticleCurrency field Error
Hi ,I have created some currency field with 2 decimal places.But not sure why it is showing as "24.00000000" if i enter 24 in the field and also it wont allow me to save.showing error as "A currency is...
View ArticleError while Importing the solution because it is dependent on a ribbon...
Hi, I am getting the following error when I am trying to import the solution. Error: The ribbon item 'abc.B_gridAddNewProblemFix.Hide' is dependent on ribbon control...
View ArticleDynamics 365 Team Member Licensing
Hi All,just to get more clarification regarding the new licensing terms.Can a user who's has been assigned the Team Member License will be able to Create Read and write the Custom entity records?We are...
View ArticleCreating a lookup to a custom entity - looking up product numbers/names from...
Hello, I am fairly new to the CRM world and have found the community on here very useful however I am struggling on this subject.I am working on cases - customer service.On the order entity we have a...
View ArticleSet regarding in outlook (add-in) through javascript
Hi,So I've finally found a simple way to make it easier for users (from the web) to set the "regardingobjectid" automatically in appointments using javascript. In this case, I created a number of...
View ArticleXrm Service Toolkit
Hi -I need to get a copy of the XrmServiceToolkit v2.2.1. However, the download link is currently broken on the Codeplex website:https://xrmservicetoolkit.codeplex.com/releases/view/615374Would anyone...
View Articletabs not available in CRM 2013
Hi,I can't find tabs in CRM 2013 those were useful to user to locate the section quickly. Is there any option or setup need to be done to get tabs selection. Please find the screen-shots for your...
View ArticleLoad balancing algorithm
Hi,One of my customer wants to install CRM environnement with hardware load balancer.Is it possible ? if yes what load balancing algorithm should be used ?Thanks,Regards,
View Article