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CRM Dynamics 2011 Data Import Non Primary Field Identifier

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Hi all,

Just trying to figure out if there is a work around for my issue. 

Above is an example record from our product database. The serial number is the unique identifier/key we use to link all our entities and is also the primary lookup field when using the excel template to import. Disregard the Product Family field it would not help. We have a project where we may modify a product meaning the serial number would change along with some other fields but the MAC address (non primary non lookup) still stays no matter what. I am trying to find a way to import the changes to the serial number using the MAC address as the the lookup since that does not change and modify the existing records.

At the moment since we are modifying the primary field I am forced to delete the entire record and reimport but end up losing alot of the connected data which is an issue.


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