Dear All,
We are performing the in place upgrade in the MS CRM 2015 RTM version to MS CRM 2016. When we are trying to install 2016 software we are getting "Microsoft windows operating system, object reference not set to an instance of an object" error in the System checks --> Verification descriptions and results window. our server is Windows server 2012 R2 standard edition.
We couldn't able to find out the exact root cause of the issue even if we enable tracing.
Could you please help us in this regard.
Thanks in advance.
Best Regards,
Prasanth.