Hi,
Has anyone experienced a similar problem?
The mobile app gives the following error on step 4/5 when initializing the app:
System Administrators cannot access the CRM for Mobile App, connecting to a CRM online instance, this only happens to System Admins, all other users with different security roles can connect without problem.
Enabling error tracing the app gives the following error code: 8005F228 which is not in the SDK crmerror list.
I have tried copying system admin role so there is a Modified On but this does not solve the issue.
Does anyone have an idea in which direction to look for the cause?
Kind regards,
Some of the errors:
CONSOLE6002 : [storage] Metadata_Sync_Failed -- An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support. -- 15:06:04.572
CONSOLE6002 : [metadataSync] Sync All Application Metadata -- Application Metadata sync failed
[ApplicationMetadata Service - Sync Application Metadata] Failed with error code -2147093976: Object reference not set to an instance of an object.