Just wondering if anyone's been able to connect AX 2009 SP1 with CRM 2016 online. Microsoft connector site says it's supported: https://mbs.microsoft.com/customersource/Global/AX/downloads/service-packs/mdax_dynamicsconnector
Our AX technical lead has had issues from the start. He followed the documentation instructions but had errors pop-up when processing the mapping of AX Enum to CRM Picklist values.
He's gone back to Microsoft help desk multiple times. They are slow to reply, go through the same standard troubleshooting steps with each call, and are stumped at finding a solution.
I'm just curious to know if anyone has gotten it to work and if they had any issues. Our AX is customized I'm asking them to test a stock AX2009 with stock CRM 2016. We want to connect a few fields, mainly our existing account and contact info from AX 2009 to CRM.
Thanks