When click on "Regarding" in reading pane Outlook, the popup windows says "Requesting data from Dynamics 365" (and nothing more happens. The customer has had the problem on different version of CRM Online and different version of Office. At the moment the client PC is running Office 365 (Outlook 2016), and the latest build of the Outlook CRM client. Same issue. The client computer run Windows 7. We have cleared the cache. Can't find anything in the trace log either. Any suggestion?
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