Outlook client issue

Dear All,

I have one user in business, she is unable to open any record from outlook client but she is able to see records in view. Records window opening and closing immediately. issue having with only one user. 

Outlook version - 2011, CRM version - 2013

I tried with below solutions but none of them worked.

1. Diagnostics --> Advanced troubleshooting --> Deleting temporary  CRM file

2. Allowing popup in IE.

3. Deleting below temp files. 

   C:\users\username\appdata\local\microsoft\mscrm\client

   C:\users\username\appdata\roaming\microsoft\mscrm\client

4. reinstalling CRM Client for outlook package.

Requesting you to give except 4 that four solutions.

Thanks in advance.