CRM experts,
I have limited experience with CRM 2013 and have recently been given a small estate to support.
We have just installed the Update Rollup 4 for CRM SP1 to our onpremise single server environment.
Since this update I have had a user log a ticket stating that she can no longer make changes to "Accounts" or "Contacts" within CRM. I have checked her account and can confirm that the fields are no longer clickable, I've tried multiple browsers.
We have created our users and assigned them to a tailored sales role.
Could this UR 4 caused this potential issue?
Appreciate any assistance
Mike.