I have an active business process flow on a sandbox instance of Dynamics 365 which should attach to the Phone Call entity. It has 2 stages with 2 fields associated with each and is collecting information about the next call. I have created and validated the BPF and made it active. However, when I create a new Phone Call the process doesn't appear - I can select it by using Switch Process but again it doesn't appear.
Other system BPF's are appearing - but it looks like 'custom' BPF's aren't working. Also, I notice that if I select the Enable Security roles - the dialog box simply shows a list of Security Roles without the ability to select which Roles will see the BPF.
Seems like a bug - anyone got any good ideas?
Peter.