We are considering using Unified Service Desk mostly for Call Scripting and some integration with other web-based products. I don't see a lot of chatter about it and I wonder if anyone else is using it and/or if it is problematic when it comes to performance and reliability.
We mostly use Chrome for Dynamics CRM Online since performance on IE, Edge and Firefox has been spotty over the last 6 months. Anyone using USD? Is it the same as using IE? We also use mostly custom entities and have a lot of related entities and I'm worried about the performance if we switch over.
Also, why does it seem like nobody is using this product? (based on posts and lack of user created content online)
Thanks,
Dan