Hi all
I've recently installed the Dynamics 365 app for Outlook and can't understand why the addon button displays here (see image below ).
In all the tutorials, it noted that I would see a dynamics 365 button on the ribbon area of Outlook instead of in the above location.
Also when I'm composing a new email, I need to click on the Office Add-ins button and then select the Dynamics CRM app in order to access it and track emails whilst it's being composed.
Did I do something wrong in the installation that's preventing the CRM button in appearing on the ribbon?