Hi,
I have developed some CRM code that create case having different case type as per different queues, and put them into separate queues,
like i created a Case with type "CT1" and put it into Queue "Q1"
and case with type "CT2" and put it into Queue "Q2"
but the thing i want is all the cases
having different type will follow different "Business process flow" rather than default BPF.
basically i want to apply business process flow on the cases based on case type or queue.