I had issues with the synchronization app, (Icons on the right were green) and status indicator remains red. I was receiving error code 0*0 when I was trying to create a record while offline.
In order to solve the issue I decided to deacivate offline configuration and then turning it back on. After almost 12 hours the acivation process did not make it and had to relaunch it.
I have reactivated this time to see if it works. Have you ever had such problems?
Best regards,
DImitri