Hi guys,
I'm really keen on adding more advanced calculations to my dashboards/reports. Currently there are just totals, which doesn't really me tell me all that much. I want CRM to work out the ratio of qualified leads to incoming leads. E.g 1 qualified lead for every 20 that come in to the system. It's easy enough to work out when exporting to a spreadsheet but it would be better and simpler for everyone involved if CRM did this automatically and displayed it in a dashboard or report.
Unfortunately I wouldn't really know where to start in achieving this so was hoping someone would be able to help or at least point me in the right direction?
Thanks,
Ciaran