I started with customizing dashboards for my client. I want to show a tag chart( cases by product) in my service dashboard. I noticed that the associated chart is present under the entity case and view used is 'My Active Cases'. But when I try to create a chart in my dashboard, on choosing entity as case and view as 'My Active Cases', I don't get the option 'Cases by product' listed in the drop down list. Why is it so any suggestions?
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