After clicking "View in CRM" on a tracked email element in Outlook the message "Record Is Unavailable" appears. In our environment we are using Office Outlook 2013/2016 32-Bit.
How is that possible?
First I thougt that the email was created in CRM and later on deleted by a user. But the CRM Users don´t have the privilege to delete email objects.
Is there a way to trace such specific problems?
I struggle to come closer to the reason for this issue. At the moment I don´t know how many times this problem happen.