I have been struggling a lot while trying to achieve this. I followed this tutorial crmbook.powerobjects.com/.../automatic-case-creation , but still no success. I created a queue and assigned incoming email id (which is of gmail), and then assigned this queue to one create and update rule. But still I don't know where I am going wrong. The cases aren't getting created yet. Any suggestions for troubleshooting or resolving this are most welcomed. I also configured a Gmail server to use ( as Exchange online won't work in this case). Any help would be much appreciated. I wish if I could debug and notice the errors happening in the background/
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