I've been running into problems when closing an incident entity (Microsoft dynamic crm 2016).
when I disable the plugins of:
ActivityFeeds.Plugins.CaseClose: Close of case for contact
The problem is solved.
The plugin of close of case is giving trouble because the contact needs to have a full name and some of my contact records don’t have a full name.
What is the purpose of this plugins? What Will it affect if I leave it disabled?
The error:
s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/"><s:Body><s:Fault><faultcode>s:Client</faultcode><faultstring xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="he-IL">There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing.</faultstring><detail><OrganizationServiceFault xmlns="http://schemas.microsoft.com/xrm/2011/Contracts"><ErrorCode>-2147220911</ErrorCode><ErrorDetails /><Message>There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing.</Message><Timestamp>2016-12-29T08:45:34.3193831Z</Timestamp><InnerFault><ErrorCode>-2147220911</ErrorCode><ErrorDetails /><Message>There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing.</Message><Timestamp>2016-12-29T08:45:34.3193831Z</Timestamp><InnerFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" i:nil="true" /><TraceText xmlns:i="http://www.w3.org/2001/XMLSchema-instance" i:nil="true" /></InnerFault><TraceText xmlns:i="http://www.w3.org/2001/XMLSchema-instance" i:nil="true" /></OrganizationServiceFault></detail></s:Fault></s:Body></s:Envelope>
also I would like to know the purpose of the plugin ActivityFeeds.Plugins.CaseCreate: Create of case for contact because it is also giving me problems.
Thank you!