I recently installed the December 2016 update to our Dynamics CRM 2016 on-premise. I am looking to take advantage of the new Dynamics 365 App for Outlook, but I'm having trouble authenticating with it in Outlook. I currently have CRM configured with claims-authentication, IFD using ADFS 3.0 and Oauth2. I have set up server synchronization for myself and this works successfully. I have deployed the App for Outlook to my Outlook 2016 application.
When I attempt to use the Dynamics 365 App for Outlook, it attempts to authenticate. I enter my domain email address and password and then IE opens up with a 404 - File or directory not found message. The URL that it's trying to go to is:
"https://[CRM ORG URL]/CrmMailApp/undefined?client_id=1bef97ab-72ae-e511-80db-005056bd0caf&redirect_uri=https://[CRM ORG URL]/crmmailapp/code_auth.aspx&resource=https://[CRM ORG URL]&response_type=code&state=undefined?client_id=1bef97ab-72ae-e511-80db-005056bd0caf-dc2db2b5b7f40166c1de4e00b3f8fbb2"
I have reviewed the logs for CRM, the Outlook plugin, and ADFS and I have not been able to determine why I'm having trouble getting the Dynamics 365 App for Outlook to work.
Does anyone have any ideas?