Hi,
My company has been working with a business to implement a new CRM. We have been told that account management (creating new passwords, resetting passwords, adding and deleting accounts, etc.) must be done by them and will incur an hourly charge.
Management of the CRM is not my job, but I am familiar with other online tools. I am concerned that this company is giving us bad information. Surely this can't be accurate! ?
Comments? Thoughts?
Thank you.
Terry