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CRM to NAV via the Dynamics connector error on Primary key element Code in service Integration_Ship_to_Address_Service is empty or null.

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Hi All,

We have a online CRM 2016 which is connected to on NAV via the dynamics connector, When syncing takes place we are receiving the below error message on a few accounts' in the MAP Account to NAV customer card.

"Primary key element Code in service Integration_Ship_to_Address_Service is empty or null.  Empty and null elements are not allowed in primary keys."

Can anyone help me identify what missing or the cause of this? Is it that CRM does not contact a ship to address but the connector is expecting one?

The mapping is as below


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