Hello,
I made an installation of CRM 2016 for a customer and i am receiving the following error when i try to connect to the orgainization.
The installation is made using 2 servers: Front End and Back End.
Please help me with this urgent matter.
Thanks!
Error below:
[2016-12-15 14:14:18.166] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 57 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 51dba176-a9f0-4717-985e-50f97dd136ee | ExceptionConverter.ConvertMessageAndErrorCode ilOffset = 0x221
>System.NullReferenceException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #81FC56F1: System.NullReferenceException: Object reference not set to an instance of an object.
> at Microsoft.Crm.Application.Controls.NavBar.ConfigureHeader()
> at Microsoft.Crm.Application.Components.UI.CrmUIControlBase.ConfigureControlInternal()
> at System.Web.UI.Control.PreRenderRecursiveInternal()
> at System.Web.UI.Control.PreRenderRecursiveInternal()
> at System.Web.UI.Control.PreRenderRecursiveInternal()
> at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
[2016-12-15 14:14:18.166] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 57 |Category: Platform