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Computer Telephony Integration (CTI) with Unified Service Desk (USD) using intelli-CTi

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Hi all ,

I have done   CTI with USD using intelli - CTI but when I click on the caller from the caller list an new session is not creating in the USD.

As per this blog

dipankarbhattacharya.com/.../computer-telephony-integration-cti-with-unified-service-desk-usd-using-intelli-cti

Any one faced this type of  issues?

Guide me to resolve this.

When I checked with this, I could find these error logs
QGate.Breeze.exe Error: 0 : Error opening proxy connection - could not connect to endpoint: net.pipe://localhost/qgCTiUSD_3/qgCTiUSD
QGate.Breeze.exe Error: 0 : Proxy has gone into Faulted state. Will need to recreate proxy.
QGate.Breeze.exe Error: 0 : Error opening proxy connection - could not connect to endpoint: net.pipe://localhost/qgCTiUSD_3/qgCTiUSD
QGate.Breeze.exe Error: 0 : Proxy has gone into Faulted state. Will need to recreate proxy.


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