Hi,
We have SLAs on case entity, i have written a workflow which changes the status of the case on certain condition is failing with below error
TimeTrackingCacheLoader Operation encountered some errors {0}, see log for more detail.
We are in UK region, followed the below thread, updated the regional settings of the service account used for CRM app pool to United States on our front end box, but with no luck.
https://community.dynamics.com/crm/f/117/t/129027
Any ideas, much appreciated.
Thanks