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Dynamics CRM for phone express app - cannot connect

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Hi All,

I have recently tried to set up the dynamics crm for phone express app for a client.  They are using CRM 2015 on-prem.

The user security role has the relevant permissions, and I have set the relevant entities to be available for phone.

On the server internet facing deployment has been setup and the ssl certificate has been setup.

When I open the app, I type in the URL for the crm instance but when I click Go I get the below error.  Has anyone else seen this?


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